Business Process Automation

Stop Doing Work a Machine Should Do

Every hour your team spends on repetitive tasks is an hour not spent on customers, strategy, or growth. We identify the highest-impact automation opportunities in your business and build AI-powered systems to handle them — not with fragile scripts that break, but with intelligent workflows that adapt.

Common Automations We Build

Customer-Facing

• Review response generation — AI drafts personalized responses to Google, Yelp, and TripAdvisor reviews in your voice, ready for your approval
• Lead follow-up sequences — Automatic, personalized outreach triggered by form submissions, inquiries, or booking requests
• Appointment scheduling — Intelligent booking that understands your availability, preferences, and service requirements

Back-Office

• Email triage and response — Automatically categorize, prioritize, and draft responses to incoming email
• Document processing — Extract data from invoices, contracts, and forms without manual entry
• Report generation — Automated daily, weekly, or monthly business reports pulled from your actual data sources
• Data entry and sync — Keep your CRM, accounting, and project management tools in sync automatically

Marketing

• Social media content — AI-generated posts, captions, and scheduling aligned with your brand and content calendar
• Content repurposing — Turn one blog post into social threads, email newsletters, and video scripts
• SEO monitoring — Track rankings and get AI-generated optimization recommendations

The ROI Is Real

A restaurant owner spending 45 minutes a day responding to reviews gets that time back. A real estate agent manually writing 10 listing descriptions a week saves 5+ hours. A tour operator answering the same booking questions gets an AI that handles 80% of inquiries automatically. McKinsey data shows 67% of small businesses using AI automation saw 20% or more revenue growth — primarily from capturing leads they were previously losing.

How We Build It

1. Map your workflows — We document where time goes and where it’s wasted
2. Identify the highest-ROI automations — Not everything should be automated. We find the 20% that delivers 80% of the value
3. Build and integrate — Using tools like n8n, Make, and custom integrations that connect to your existing software
4. Test with your team — Every automation is validated against real scenarios before going live
5. Monitor and optimize — Automations aren’t set-and-forget. We track performance and improve over time

How We Price It

Fixed-price projects with clear deliverables. No hourly billing surprises. You know the cost before we start. Ongoing optimization retainers available for businesses that want continuous improvement and new automation development.